Frequently asked questions
Quick answers about ordering and delivery.
How do I order?
Open a piece in the shop and tap Order on Instagram. It copies a ready-made message and opens a chat with us, where we confirm the details together.
Can I pay on the website?
No. The website does not take payments. We agree the details with you in the Instagram chat.
Do you deliver all over India?
Yes. We ship across India.
Is delivery free?
Delivery is free on orders above ₹499. Shipped via Shiprocket. Delivery charge below the free-delivery amount is shared when you order.
Can I return a piece?
Each piece is handmade, so we do not accept returns.
Can you make something just for me?
Yes. Send a custom request with what you would like, and photos if you have them. We reply with a price and how long it will take. Sending a request costs nothing.
Can I choose the colours?
For a different colour, send a custom request and tell us the colours you want. Pieces in the shop are listed as they are.
What sizes do the tops come in?
Where a piece comes in sizes, they are listed on its page. If you need a different size, send a custom request.
How can I contact you?
Message us on Instagram @summerrainhouse (opens in a new tab) or write to crochetbyharshini@gmail.com.